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AI Quality & Intelligence Platform

Evaluation Platform

Measure LLM, agent, and RAG quality before failures reach production.

Evaluation Platform gives AI teams a repeatable way to test models, agents, retrieval systems, prompts, and workflows against representative datasets and business criteria. It combines automated checks, human review, experiment comparison, and production analytics so quality becomes an operating discipline rather than a one-time demo result.

Quality control loop Live

AI experiment

Evaluation Platform control loop

01Representative set
02Business rubric
03Regression run
04Release gate
Output · Evidence-backed release
Trace 01

Define success

Trace 02

Run evaluations

Trace 03

Compare and gate

Trace 04

Learn from production

Outcome model

What this platform is designed to change.

Examples · not guarantees

Repeatable

AI quality gates

Intended value

Earlier

Failure detection

Intended value

Comparable

Model and prompt decisions

Intended value

Evaluation reduces uncertainty but cannot prove that an AI system will be correct in every real-world situation.

Capabilities

The system behind the experience.

The core building blocks Evaluation Platform brings together for a production workflow.
Capability 01

LLM response evaluation

Capability 02

Multi-step agent and tool-use evaluation

Capability 03

RAG retrieval and answer evaluation

Capability 04

Benchmark and regression suites

Capability 05

Dataset and test-case management

Capability 06

Human review and rubric workflows

Capability 07

Experiment comparison and release gates

Capability 08

Quality, latency, and cost analytics

Capability 09

Production trace review and failure analysis

Use cases

Bounded roles. Real operational work.

Use Evaluation Platform where the journey is frequent, measurable, and connected to a clear owner.
01

Pre-release model, prompt, and workflow comparison

02

Agent task-completion and tool-use testing

03

Retrieval relevance and grounded-answer evaluation

04

Regression testing after content or model changes

05

Human quality review for high-impact use cases

06

Production failure analysis and dataset expansion

Operating model

From context to controlled action.

A clear deployment loop keeps business rules, people, evidence, and improvement connected from the beginning.
  1. 01

    Define success

    Translate business goals, risks, and failure modes into datasets, rubrics, and measurable checks.

  2. 02

    Run evaluations

    Test models, retrieval, agents, and complete workflows using automated and human assessment.

  3. 03

    Compare and gate

    Compare experiments across quality, latency, cost, and risk before approving a release.

  4. 04

    Learn from production

    Turn real traces and failures into new test cases so the evaluation suite evolves with the system.

Enterprise fit

Connect the systems the work already depends on.

Integration design is validated during discovery against available APIs, identity rules, permissions, write boundaries, and failure-handling requirements.

Orchestration layer

Evaluation Platform

LLM and embedding providers
Agent frameworks and trace stores
Vector databases and search platforms
CI/CD and release workflows
Observability and analytics systems
Datasets, warehouses, and review queues

API · events · approved data exchange · access controls

Related products

Extend the operating layer.

Pair Evaluation Platform with adjacent Brioworkx platforms when the workflow spans channels, knowledge, operations, or quality assurance.
Evaluation Platform FAQ

Questions before a working session.

Direct answers on product fit, controls, integrations, and deployment considerations.
What can the Evaluation Platform measure?

It can measure criteria such as retrieval relevance, groundedness, task completion, tool use, policy adherence, response quality, latency, and cost. The exact rubric is defined for each use case.

Does evaluation still require human reviewers?

Often yes. Automated checks provide scale and consistency, while subject-matter reviewers are important for nuanced, high-impact, or domain-specific judgments.

Can production failures become new evaluation tests?

Yes. A mature workflow captures reviewed production failures, removes sensitive information where required, and adds representative cases to regression suites.

Start a conversation

Put Evaluation Platform against a real workflow.

Bring the journey, systems, constraints, and baseline. We’ll map a bounded deployment and the evidence needed to decide what comes next.